As global projects are getting more complex, virtual teams are established to bring together experts from different fields and cultures. Challenged by different working habits and communication patterns, these teams need fast and effective assessments of their teamwork to install efficient adjustments. We have developed an assessment of virtual teamwork, which measures the contribution of each team member to the team’s success through self-assessments. These record the individual perception of each team member, their level of information, their project reference and the implementation of existing working methods.
The VTMM© – Virtual Team Maturity Model focuses on internal team processes, necessary in particular to compensate for missing face-to-face communication. These predefined meta-processes include the definition of rules and objectives in addition to operational areas, such as the distribution of tasks and information. They also regulate areas of team-internal cooperation, such as meetings and decision-making, and serve to motivate and resolve conflicts through proactive feedback and praise, emphasizing the social aspects of getting to know each other and trust building.